Our Philosophy
At VAgency, we believe everyone deserves the freedom to thrive without being overwhelmed by daily tasks. Time is one of your most valuable resources — and our mission is to help you reclaim it. We support professionals and businesses by delivering efficient, reliable, and personalized assistance that goes far beyond ticking boxes. Our goal is simple: help you work smarter, achieve more, and regain clarity and balance in your life and business.
About Selma
With over 14 years of administrative and executive support experience, I founded VAgency to transform the way busy professionals operate. Having worked across multiple sectors — supporting entrepreneurs, small business owners, and industry leaders — I’ve seen the power of the right support first-hand.
I’m fluent in English, French, Bosnian, and Croatian, and bring a global understanding to every client relationship.
At VAgency, my team and I ensure every client receives tailored, proactive, and dependable support.
Your success is my priority, and I’m committed to being the steady, reliable partner behind your growth.
What Is a Virtual Assistant (VA)?
A Virtual Assistant is a skilled professional who provides administrative, organisational, and operational support remotely. At VAgency, we help with:
- Scheduling, correspondence, and diary management
- Travel planning, project coordination, and client communication
- Streamlining processes to improve productivity
By taking care of essential tasks, we free you to focus on your goals while ensuring your operations run smoothly and efficiently.
Ease of Integration
We make the transition to virtual support seamless from day one.
Our onboarding process fits naturally into your existing workflows, supported by:
- Clear communication
- Flexibility and reliability
- A hands-on , personalised approach
Clients often notice an immediate boost in productivity and organisation — without disruption.
Confidentiality & Trust
Your trust is at the core of everything we do.
VAgency uses secure tools and follows strict internal protocols to safeguard all client data.
You can rely on our unwavering commitment to privacy, integrity, and professional excellence.
Passion for Helping
Supporting others isn’t just my profession — it’s my purpose. I’ve seen how the right support
can transform both businesses and lives.
My team and I work with empathy and dedication, celebrating milestones, solving challenges,
and helping you build a more productive and balanced environment.
Tailored Solutions
Every client is unique — and so is our approach.
We offer bespoke support packages designed around your goals, whether you need:
- Ongoing VA support
- One-off project assistance
- Operations, customer, or risk-management support
We ensure you receive exactly what you need to operate at your best.
Let's Get Started
If you’d like a no-obligation consultation to explore how VAgency can support your business, please get in touch. I’d be delighted to discuss your requirements and answer any questions you may have.